UX Research & Strategy

Skills

Skills

 

UX Research & Strategy

 
 

  • 15+ years of research experience, with a focus on UX for over 10 years

  • Mixed-method researcher with experience leading 40+ projects where research informed features & evaluated designs

  • Proficient in qualitative and quantitative research, including surveys, A/B testing, usability tests & in-depth interviews 

  • Skilled in using various best-in-class research tools and platforms (e.g., Qualtrics, Dscout, Dovetail, etc.)

  • Delivers “minimum viable research” with a focus on answering core questions to drive value for stakeholders

  • Plans research with flexibility, adapting to evolving constraints & trade-offs

Facilitation & Collaboration

  • Established UX Research team as a key partner in product design & development

  • Demonstrates the value of UX research through continuous, actionable insights & business impact

  • Fosters collaboration within research projects, engaging cross-functional partners throughout

Leadership

  • Built & scaled the UX Research practice at The Home Depot Canada, establishing processes & vendor relationships

  • Directly managed a team of 3 mixed-method researchers & mentored 50+ UX designers & strategists

  • 8+ years of people management and leadership experience in UX